Shipping & Returns

Delivery Information

For Bulk Orders:

Packaging and Shipping:

  • Delivery is based on your postcode and calculated at Checkout.
  • Items are processed within 1-3 business days once full payment is received.
  • Ships to Australian street postal addresses only.
  • Uses Australia Post, with tracking provided.
  • Delivery time: 2-6 business days.
  • High order volume may cause delays.
  • Australia Post limit: 22Kg for domestic delivery.
  • For bulk orders, contact directly.

Northern Territory Deliveries:

  • Contact for a quote due to varying shipping costs.

Disclaimer:

  • Not responsible for damages after delivery in good condition.
  • Not responsible for delivery delays after the order leaves the store.
  • No guaranteed shipping arrival date.
  • Ensure accurate and valid postal address.
  • Undelivered items due to delivery refusal, non-collection, or incorrect address will incur a redelivery charge.

Purchasing Online

  • Invoiced and shipped within 24 hours (Mon-Fri, excluding ACT public holidays).
  • Product information is accurate at the time of entry.
  • Items returned undelivered due to delivery refusal, non-collection, or incorrect address will incur a redelivery charge.